INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact your customer support team?
You can reach us through the contact form on this page, email us directly, or send us a message via our social media channels. We aim to respond within 24 hours.
What are your customer service hours?
Our customer support team is available Monday to Saturday, 9:00 AM – 6:00 PM.
How long does it take to receive a response?
We usually respond within 24 hours on business days. During busy periods, it may take slightly longer.
Can I modify or cancel my order after placing it?
Yes, you can request changes or cancellation within a limited time after placing your order. Please contact us as soon as possible for assistance.
Do you offer exchanges or returns?
Yes, we accept exchanges or returns according to our return policy. Please contact us with your order details for further guidance.
Do you ship internationally?
We currently ship locally and may offer international shipping depending on the location. Please contact us for more information.
INFORMATION ABOUT US
